I recently was unable to load anything on my computer that needs internet. I would click on an app and it was open the tab but no information would ever load in. I have done just about everything I’ve seen which is
reset computer
update bios
download lan driver - although I wasn’t getting a exe file
updated to windows 11 - nothing changed
all types of commands in command prompt
i have literally tried everything it seems but the Ethernet shows it’s connected, and says I’m getting 1GB DL in settings, but the task managers shows 0% utilization of network. I don’t know if it is a hardware problem as everything is running in CPU-Z
Hi, It sounds like you've already tried several troubleshooting steps, but let's explore a few more possibilities to get your internet connection working again. Here are some additional steps you can take:
-
Check Physical Connections:
- Ensure that the Ethernet cable is securely plugged into both your computer and the router or modem.
- Try using a different Ethernet cable to rule out any cable issues.
-
Network Adapter Settings:
- Open the "Device Manager" (you can search for it in the Windows Start menu).
- Expand the "Network adapters" section and find your Ethernet adapter.
- Right-click on it and choose "Update driver." If there's an updated driver available, install it.
- You can also try disabling and re-enabling the adapter.
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Network Troubleshooter:
- Open the Windows Settings (press Win + I), then go to "Network & Internet" > "Status."
- Click on "Network troubleshooter" and follow the prompts to diagnose and fix any issues.
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Flush DNS Cache:
- Open the Command Prompt as an administrator (search for "cmd" and right-click to run as admin).
- Type the following command and press Enter: ipconfig /flushdns
-
Check Proxy Settings:
- In the Windows Settings, go to "Network & Internet" > "Proxy."
- Make sure that "Automatically detect settings" is enabled and that no manual proxy settings are configured.
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Disable IPv6:
- Sometimes IPv6 can cause connectivity issues. You can try disabling it:
- Open the Control Panel.
- Go to "Network and Sharing Center."
- Click on your active network connection.
- Click on "Properties."
- Uncheck "Internet Protocol Version 6 (TCP/IPv6)."
- Sometimes IPv6 can cause connectivity issues. You can try disabling it:
-
Check Firewall and Security Software:
- Temporarily disable any third-party firewall or security software to see if it's causing the issue.
-
Test with a Different Device:
- If possible, connect another device (like a laptop or smartphone) to the same Ethernet port to see if it works. This will help determine if the problem is specific to your computer.
-
Hardware Check:
- Since you mentioned everything is running in CPU-Z, consider checking your motherboard's Ethernet port for any physical damage or loose connections.
Remember to restart your computer after making any changes. If none of these steps resolve the issue, it might be worth contacting your internet service provider or seeking professional assistance. Good luck!